User suggestions and other content
- Users of this website can post reviews, comments, and other content; Send communications; Submit suggestions, ideas, comments, questions, or other information as long as the content is not illegal, obscene, abusive, threatening, defamatory, or invading privacy. It does not contain any intellectual property infringement, software viruses, political propaganda, commercial solicitation, chain letters, mass mailing, or any kind of “spam” that is harmful or offensive to third parties.
- In the event that a user uses an incorrect email address, impersonates any person or entity, or misrepresents the origin of any content, the website and thereby firm reserves the right (but not the obligation) to remove, reject, delete, or edit any content that violates these Terms of Use solely at firms decisions, or terminate your permission to access or use this Website.
- You are not reserved with a right to get the protection of such contents and material you posted on the website. You have no right to oppose any conduct of the firm in relation to if any such contents deleted by the firm on account of it violate the above conduct and any other reason which the firm thinks appropriate. You represent and guarantee that the firm owns or controls all rights to the content you post or provide through or through the Website. The contents that you posted on the website do not violate any applicable firm’s policies or guidelines and do not injure any person or organization (content or material is defamatory)
Objectionable Content
If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, defamatory, libellous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (” Objectionable Content “), please notify us immediately by following our customer care services. Once this procedure has been followed, the website and the firm thereby, will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
Firm’s rights and database rights of it.
All content, such as text, graphics, logos, button icons, video clips showing product description, images, audio clips, digital downloads, data collections, software, etc., is the property of the firm and its affiliates. and is protected under intellectual property rights and other rights under the law of India. All content on this Website is the exclusive property of the firm and its affiliates, which are protected by the laws of India and the data base protection laws of India. All software used on this website is the property of the firm and its affiliates. Which are protected by India and the copyright laws of the author. You may not create and / or publish your own database containing substantial (e.g. prices and product listings) portions of this website without the written consent of the firm and / or its affiliates (as applicable).
Intellectual Property Claims
Firm and its affiliates respect the property rights of others. If you believe your intellectual property rights have been used in a way that causes concerns of infringement through customer care and grievance cells mentioned in this agreement.
Trademarks
Itale. Other trademarks referred to on our website are trademarks of the firm or its affiliates (collectively “Itale”) in India or other jurisdictions. Firm’s trademarks include firm’s graphics, logos, page titles, button icons, scripts, and service names.
Disclaimer
You acknowledge and assume that you have access to the Services on the Website, that you transact at your own risk and that you use your best and wisest judgment before entering into any transactions through the Website.
Indemnification
- You shall indemnify and hold harmless the firms and its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
- You hereby expressly release firm and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
Children
Use of Itale.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Itale.in only with the involvement of a parent or guardian.
Our Contract
Your order is an offer to us to buy the product(s) in your order which is listed in the website. When you place an order to purchase a product from us, you will receive an email confirming receipt of your order and containing the details of your order (the “Order Confirmation Email”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the “Dispatch Confirmation Email”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation Email for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation Email. Your agreement with us (sellers) confirms that the product you ordered was purchased for your internal / personal use and not for resale or business purposes. You have authorized us to declare and declare to any Government Authority your interest in expressing the above intentions of the products you have ordered on the Website. You may cancel an order for a product before sending the dispatch confirmation email associated with that product.
Your Account
Make sure the details you provide us are correct and complete, and let us know immediately if you make any changes to the information you provided during registration for proper delivery of future orders. You can access and update most of the information you provide to us in your number at the specific area of the website. If you use the Website, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer to prevent unauthorized access to your account. You agree with the Firm that you are responsible for all activities that take place under your account or password. You should take all necessary steps to ensure that your password is confidential and secure, the firm doesn’t have any source to identify the user or customer who is using the account with anyone’s user id and password.
Privacy
All clauses that relate to privacy of you under these conditions constitute the privacy policy of the Firm. The terms mentioned hereunder shall govern your visit on the website. The personal information / data you provide to us during the use of the website will be strictly confidential and subject to the Privacy policy and applicable laws and regulations. If you object to the sharing or use of your information limited for the purpose of this website, please do not use the Website.
For Emails
If you use any other false website which is way similar to the website, these false websites can steal your sensitive information; later, this information can be used without your knowledge to commit fraud and any other illegal activity. To protect yourself from responding to these emails and revealing sensitive or private information, you can follow a few simple rules:
Know what Itale.in won’t ask for
- Itale.in will never ask you for the following information in an e-mail communication:
- Your bank account information, credit card number, PIN number, or credit card security code (including “updates” to any of the above)
Your mother’s maiden name or other information to identify you (such as your place of birth or your favourite pet’s name) - Your website password.
Check the mail address
To check whether the mail is from Itale.in or Itale.in or from a “phisher” the test to be used is as follows.
- Genuine emails come from an email address ending in “@Itale.in”.
- While phishers often send forged emails to make them look like it comes from Itale.in, you can frequently determine whether it’s authentic by checking the return address.
- If the “from” line of the email looks like “Itale-security@hotmail.com” or “Itale-payments@msn.com,” or contains the name of another Internet Service Provider (ISP), you can be sure it is a fraudulent email.
- Most email clients let you examine the source of the e-mail. Check the email header information to see that the “received from,” “reply to,” and “return path” for the email comes from @Itale.in or @Itale.in. The method you use to check the header information varies depending on the e-mail client you use.
Check the website address
“www.itale.in” We never use a combination such as “security-Itale.in” or “Itale.in.biz”. Some phishing e-mails include a link that looks as though it will take you to your seller account, but it is really a shortened link to a completely different website. If you hover over the link in your email client, you can sometimes see the underlying, false Web address, either as a popup or as information in the browser status bar.
For Calls
Unfortunately, these fraudulent callers sound quite legit. We suggest you consider a few things before taking any action as any information revealed by you can be used later to commit fraud.
Know what Itale.in won’t ask for while on a call:
The firm doesn’t run any contest where the customers have to pay to participate in a contest or ask you for your bank details for any lottery/ cash money transaction.
The firm won’t ask you for any sensitive information related to your website account (Account Password, Saved cards, Last transition details, etc.) or banking accounts (Bank account number, CVV, etc.).
The firm never calls you regarding any contest or offer as they are clearly visible on the website or the mobile application.
What to do when you receive any such call?
Be conscious and wise while responding to such calls.
Never reveal any sensitive information or any details that can be used to identify you such as your date of birth, your Maiden name, your pet’s name, or/and others.
In case you wish to take action on this, you can report the same to your nearest police station and the firm will cooperate with any police investigation in this regard.
What Firm ask from customers/users
The information we learn from customers helps us to personalize and constantly improve your shopping experience through the website. We use your information to assist sellers in handling orders, deliver products and services, process payments, communicate with you about orders, products, services, and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
- Below are the types of information we collect.
- Information You Give Us: We accept and store any information you provide on our Website or otherwise provide to us. You may choose not to provide certain information, but you may not be able to take advantage of many of our features. We use the information you provide to respond to your requests, customizing future shopping for you, improving our platform, and communicating with you.
- Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses Itale.in or advertisements and other content served by or on behalf of Itale.in on other Web sites. We can / will store information about your location and your mobile device, including a unique identifier for your device. We may also use this information for internal analysis and to provide you with location–based services such as advertising, search results, and other personalized content.
If we are required to share the above information with government authorities and agencies for verification of identity or for prevention, detection, or investigation, including cyber incidents, prosecution, and crime punishment, you agree and agree to disclose your information given to the firm through the website as required by applicable law.
Information through Cookies
Cookies are the alphanumeric identifiers we transmit to your computer’s hard drive through your web browser to identify your browser and provide features such as our Recommendations. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, since cookies allow you to take advantage of some essential features of Itale.in, we recommend turning them on. For example, if you block or reject our cookies, you will not be able to add items to your shopping cart, go to checkout, or use any of the Itale.in products or services you need to sign in. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does the firm share the Information it receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others. firm shares customer information only as affiliates of the firm and the subsidiaries of the firm in which the firm has controls and that are either subject to this Privacy Notice or follow practices at least as protective as those described in the Privacy Notice.
Third Party Service Providers:
We hire other companies and individuals to carry out our interests. Execute orders, deliver packages, send postal mail and e-mail, remove duplicate information from customer lists, analyze data, provide marketing assistance, enter search results and links (including paid listings and links), and process credit card payments. They have access to the personal information needed to carry out their activities but do not use it for other purposes. In addition, they must process personal information in accordance with applicable law in accordance with the privacy policy.
How Secure Is Information About Me?
- We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
- We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer. Click here for more information on how to sign off.
Information You Can Access
Examples of information you can access easily at Itale.in include up-to-date information regarding recent orders; personal information (including name, e-mail, password, communications, personalized advertising preferences, and address book); payment settings (including credit card information and gift certificate, gift card and cheque balances); e-mail notification settings (including Alerts, Available to Order notifications, Delivers, Recommended for You and newsletters); recommendations (including recent product-view history, prior-order history, and Favourites); Wish Lists and Marketplace seller accounts and Your Profile (including your product Reviews, Requests, and Recommendations, your Listmania lists, “So You’d Like to…” guides, personal profile, people you tagged as interesting, and Itale Friends).
Redressal officer contact and address in case of privacy violation
Noel Alex
FMCG Manager ITALE E-Commerece